Support that grows with you
Every plan includes core support. Higher tiers unlock priority, onboarding, and academic help.
| Capability | Free / Starter / Standard | Pro | Enterprise |
|---|---|---|---|
| Standard support | ✓ | ✓ | ✓ |
| Priority support | — | ✓ | ✓ |
| Onboarding | — | ✓ | ✓ |
| Academic support | — | ✓ | ✓ |
| Technical support | ✓ | ✓ | ✓ |
| Education center support | — | ✓ | ✓ |
| Institutional support | — | — | ✓ |
| Dedicated CSM | — | — | ✓ |